Newbie Works, Annan, Dumfries & Galloway DG12 5QU Scotland
We are continually working towards improving our quality of service. By taking a moment to complete this questionnaire, you will allow us to target areas that need improvement.
At Cochran Ltd, we are continually working towards improving our quality of service. By taking a few minutes to complete this Questionnaire, you will allow us to target those areas that need improvement.
Please select the appropriate box and add your comments where applicable
How would you rate the company's overall performance? Please Select Excellent Good Average Fair Poor
How would you rate the sales team? Please Select Excellent Good Average Fair Poor
How would you rate our office based support? Please Select Excellent Good Average Fair Poor
How would you rate our field engineers? Please Select Excellent Good Average Fair Poor
How would you rate the Company's response on problem resolution? Please Select Excellent Good Average Fair Poor
How would you rate the documentation provided? Please Select Excellent Good Average Fair Poor
Did the Company understand the needs of your organisation? Please Select Excellent Good Average Fair Poor
Do we meet our agreed timescales for delivery of goods/services? Please Select Always Often Usually Sometimes Occasionally
In which industry do you work? Please Select Industrial Textiles Service Commercial Other
What recent business have you had with us? Please Select Boilers Hire Service Spares Training Other
Would you recommend Cochran to another company? Please Select Yes No
Please tell us what we could do to improve the quality of support and service we provide?
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