Performance Questionnaire

At Cochran Ltd, we are continually working towards improving our quality of service. By taking a few minutes to complete this Questionnaire, you will allow us to target those areas that need improvement.

Please select the appropriate box and add your comments where applicable

1. How would you rate the company's overall performance? Please Select Excellent Good Average Fair Poor

2. How would you rate the sales team? Please Select Excellent Good Average Fair Poor

3. How would you rate our office based support? Please Select Excellent Good Average Fair Poor

4. How would you rate our field engineers? Please Select Excellent Good Average Fair Poor

5. How would you rate the Company's response on problem resolution? Please Select Excellent Good Average Fair Poor

6. How would you rate the documentation provided? Please Select Excellent Good Average Fair Poor

7. Did the Company understand the needs of your organisation? Please Select Excellent Good Average Fair Poor

8. Do we meet our agreed timescales for delivery of goods/services? Please Select Always Often Usually Sometimes Occasionally

9. In which industry do you work? Please Select Industrial Textiles Service Commercial Other

10. What recent business have you had with us? Please Select Boilers Hire Service Spares Training Other

11. Would you recommend Cochran to another company? Please Select Yes No

Please tell us what we could do to improve the quality of support and service we provide?

Contact Name: * * Required

Contact Email: * * Required: Invalid E-mail Address

Company Name: * * Required

Telephone No: * * Required: Must be numbers only

Site Address: * * Required

Postcode: * * Required

No Robots: *